Shipping information

When will I receive my order?

1. You will receive an order confirmation email that will include an estimated shipment date(s): 

  • DHL Express: 3-5 business days based on date when the order was placed.
  • FREE shipping: 14-21 business days based on date when the order was placed.

2. Once the order is dispatched, you will receive a shipping confirmation email.

3. We take care of Planet Earth and keep low stock in order not to overuse the resourses. Usually we send the orders out the same day/next business day we receive them. Please, allow us 1-3 business days to dispatch your order on the days of higher demand. (Still, we will proceed with a Miranda Priestly’s office urgency!) 

How can I track my order? 

DHL Express:

1. Go to DHL website.
2. Paste your tracking number from the “Shipping Information” email you got from [email protected]. If you haven’t received the email, please check your spam. If the letter is nowhere to be found we’re always happy to help [email protected]
3. Press the “Track” button.

Free Shipping:

1. Go to Ukrposhta website.
2. Paste your tracking number from the “Shipping Information” email you got from [email protected]. If you haven’t received the email, please check your spam. If the letter is nowhere to be found we’re always happy to help [email protected]
3. Press the “Track” button.

(“Business days” are Monday-Friday, excluding holidays). Since delivery timeframes vary depending on destination, a more accurate estimate will be provided during checkout.

Please note: although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.

We are not responsible for any duty/import/taxes/customs/etc charges you may incur.

Also, our phone number:  +38 (068)705 70 58

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